Buying on Icephorm Pre-Loved
Read through this page to find out all you need to know about buying on Icephorm Pre-Loved. Click each heading to discover how to return items, how our buying process works or what to do if you receive the wrong item or the item is damaged.
Buying Process
How to buy on Icephorm Pre-Loved?
How can I buy safely on Icephorm Pre-Loved?
How do I check the status of my order?
The Icephrom Pre-Loved Item I Received is not the Item I Ordered. What do I do?
The Icephorm Pre-Loved Item I Received is Damaged. What do I do?
Returns and Refunds
Can I Return my Icephrom Pre-Loved Order?
How do I return my Icephorm Pre-Loved order?
I Returned an Icephorm Pre-Loved Item. When will I get my Refund?
Can I exchange my Icephorm Pre-Loved item?